The patterned section is 24 inches (62 cm) long and 2.75 inches (7 cm) wide plus 12 inches (30 cm) of webbing on each side. Some straps can be made longer (typically 56 inches/142 cm). If this option is available, it will be listed at the bottom of the page and you select it when you add the product to your shopping cart.
I personally hand make all the straps in my smoke-free home studio located near Vancouver in British Columbia, Canada.
I recommend spot washing with a damp cloth, not machine washing. If your strap loses its shape, you can press it with your iron on the polyester setting (all straps were ironed before shipment).
Yes, we make custom orders. Send an email to Customer Service with your ideas and we'll reply with a quote.
Yes, but the order is then considered a custom order; pricing varies according to the size and complexity. If you would like a quote, email me the details and I'll reply with a no obligation quote.
Adding embroidery is considered a custom design and increases the cost of the strap.
In general, I don't recommend embroidering directly onto the straps since the text
tends to get lost in the pattern (that's why I don't list it as a standard
option) and embroidery also tends to wear faster than the rest of the strap since the embroidery threads sit higher than the rest of the strap surface.
If you wish to add embroidery, I recommend embroidering on a patch and attaching the patch to the strap. Straps with simple patterns can be embroidered onto directly.
Since I don't have my own embroidery machine, I outsource the embroidery to an embroidery shop. Most shops charge a minimum of $15 - 20 to digitize and prepare the job. Contact me with details if you're interested and I'll obtain a no obligation quote for you.
Note: if you have an embroidery machine or access to one, you could also prepare your own patch and mail it to me to be sewn directly on your strap during assembly. If you're interested in this option, please contact me first so we can discuss your idea and make sure the design will fit on the strap.
We take all types of credit cards through PayPal. You do not need to set up a PayPal account to pay with PayPal.
If you are from Canada and would like to pay in Canadian dollars, please contact Customer Service and we can send you an invoice in Canadian dollars.
However, if your order has already shipped, we can't process your cancellation request. In this case, please send your order back to us for a refund. You will be responsible for any return shipping fees.
If you wish to make a change to your order please contact Customer Service. Your original order will be cancelled and refunded to allow you to place a new one.
In short, no. We are not set up to take phone orders. Orders must be received through the online shopping cart. We will happily answer questions by email (info@mycameracouture.com)
Shipping and Handling costs in North America and the world have increased dramatically the last few years. Shipping and Handling to Canada and the United States for up to two straps is $10.00. International shipping starts at $15.00. Most items ship within 2 business days.
Product availability is updated regularly, but sometimes we will be out of stock on an item for a short while. We will let you know by e-mail if the product you ordered cannot be shipped promptly. We will send you an e-mail message (via Paypal) when your order has actually been shipped.
American orders are shipped Canada Post Light Packet unless otherwise specified in the shopping cart (express options are also available). American customers are responsible for any customs fees and taxes. Please allow 6 to 10 days for your shipment to arrive.
Orders going outside North America are shipped Canada Post Small Packet (which is insured up to $100.00 CAD) and customers are responsible for any customs fees or taxes. Please allow 10 to 20 days for your shipment to arrive.
All prices listed on our web site are quoted in US dollars. Your credit card company will adjust the amount you are charged according to the prevailing currency exchange rate.
Images and content on this site are protected by Canadian Copyright Laws. All content and most photos, unless otherwise specified, are copyright (c) My Camera Couture 2023. All rights reserved.
You shall not copy, distribute, sell, modify images without prior permission from My Camera Couture. Contact us at info@mycameracouture.com to request permission or ask questions.
Flat Rate Shipping – We offer a low cost flat rate shipping option to the USA using Canada Post Tracked Packet.
For international orders outside of North America, shipping is calculated at checkout based on the final destination.
PayPal has purchase protection polices in place to protect both buyers and sellers. When you purchase goods online with PayPal, your transactions are covered. Visit the PayPal website for more details. https://www.paypal.com/ Click on the link at the top of the page "Security Center".
You will receive an email with your tracking information and order details. Sometimes our emails will sneak into your spam or junk folders, so if you haven’t received a final shipping notice from us, check those folders. If you still can’t find your confirmation email, no worries! Send us an email at info@mycameracouture.com and we’ll send you a copy!
PS - Make sure to add info@mycameracouture.com to your address book so you don’t miss any important updates from us!
We work hard to ensure that all orders are picked and packed accurately, but mistakes can happen. If you received your order and believe some items are missing, please contact Customer Service within five (5) business days of delivery. We'll be happy to investigate quickly and help you out.
My Camera Couture will work closely with you on any order not delivered to find a solution. PayPal also offers protection to the buyer for non-delivery in case resolution can't be reached with My Camera Couture.
If you are not happy with any of our products for any reason, we will gladly accept your non-final sale items within 30 days of the product delivery date for a refund. Items must be in their original condition with tags attached to be eligible.
If your item has a manufacturing defect, please contact Customer Service with the details and we'll contact you with next steps.
We cannot accept a return (even within 30 days of receipt) in certain situations, including, but not limited to:
The acceptance of a return is determined at the sole discretion of My Camera Couture.
If a product you like is shown online and shows as out of stock, it is in the process of being manufactured. This can take days (if the materials are on hand) or weeks (if materials have to be re-ordered). The store doesn't offer a way to post estimated re-stocking dates so please feel free to send an email to Julia at info@mycameracouture.com asking when it will be available. Note that any products not listed in store are discontinued.
Since we are continuously updating our product line, we do not offer a printed catalog. Everything we carry is available on our site.